Measuring Customer Experience

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Artikel-Nr.: 9781137375452
EAN: 9781137375452

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a... mehr

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Produktinformationen "Measuring Customer Experience"

Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.

Einband/Bindung:	Buch
Seitenzahl:	166
Sprache:	Englisch
Erscheinungsjahr:	2014
Autor:	Philipp Klaus

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